Terms & Conditions

Welcome to Chantai.in!

V2W Agro Private Limited is the licensed owner of the brand Chantai.in and the website Chantai.in serves the community with Groceries, livestock, fresh vegetables & fruits by direct purchase and produce at its own farms and has its registered office located 32/2-1, Kanimadam, Anjugramam Post, Kanyakumari Dist. – 629401, Tamil Nādu, India. These Terms of Use constitute an electronic record within the meaning of the applicable Indian law. This electronic record is generated by a computer system and does not require any physical or digital signatures. As a visitor to the Site/ Customer, you are advised to please read the Term &; Conditions carefully. By accessing the services provided by the Site you agree to the terms provided in this Terms & Conditions document.

1. Registration and Personal Information

In order to use Chantai.in and avail of the Services, you will have to register on Chantai.in. Registration is a one-time process and is free of cost. You may register in one of the following ways:

1.1. By creating a Chantai.in account: You can register by providing relevant information, such as your Mobile Number, name, gender, and other details relevant for creating an account. Your login ID and password will be created basis the information provided by you, which you can use to access your Chantai account at any time.

1.2. By using a third-party account: You may use the login credentials from any third-party accounts maintained by you, as identified by Chantai.in (for example, Google, Yahoo). If you use such a third-party account, you will also be subject to specific terms and conditions applicable to such account, as may be imposed by the relevant third-party.

1.3. Your credentials shared by you at the time of registration and your Chantai login ID and password are referred to as “Account Information”.

1.4. You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the Account Information and for restricting access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You will at all times keep your Account Information current and accurate. You can access and update much of the Account Information you provided us with in the area of the website.
You will immediately inform Chantai of any unauthorized use of the account or any other security breach and ensure that you log out of your account at the end of each session. Chantai.in will not be liable for any loss or direct or indirect damage arising from your failure to comply with these Terms of Use. You may be held liable for any losses incurred to Chaintai.in or any other user due to unauthorized use of their account, resulting from your failure to keep your Account Information safe, secure, and confidential. We reserve the right to refuse access to Chantai.in, terminate accounts, remove or edit content at any time without notice to you.

2. Eligibility

Use of Chantai.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e., under the age of 18 years, you may use Chantai.in only with the involvement of a parent or guardian. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

3. License & Site access

Your use of Chantai, the Services, and access to the Chantai.in Content (as defined below) is subject to a limited, revocable, and non-exclusive license which is granted to you when you register on Chantai. You will use Chantai solely for identifying Products, carrying out purchases of products, and processing returns and refunds, in accordance with Return, Refund, and Cancellation for your personal use only and not for business purposes.

The license granted to you does not include a license for (a) resale of Products or commercial use of Chantai.in brand or Chantai.in Content, (b) any collection and use of product listings, descriptions, or prices, (c) any use of Chantai.in, the Services and/or of Chantai Content other than as contemplated in these Terms of Use, (d) any downloading or copying of Account Information, (e) any use of data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) any parts of Chantai.in, (e) creating and/ or publishing your own database that features parts of.

You grant to Chantai.in a royalty-free, perpetual, irrevocable, non-exclusive right and license to adapt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on any material posted by you on Chantai.in without additional approval or consideration in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such content, and you waive any claim overall feedback, comments, ideas or suggestions or any other content provided through or on Chantai.in. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Chantai.in, including the execution of deeds and documents, at its request.
Please note that Chantai.in at all times reserves the right to refuse your access to Chantai.in, terminate/deactivate your account, remove or edit the content on Chantai.in, at its discretion.

4. Pricing

All prices are listed in Indian Rupees. Price, as displayed, is inclusive of all applicable taxes.
Products in your shopping cart of Chantai.in will reflect the most recent price as displayed on the Product’s information webpage on Chantai.in. Please note that this price may differ from the price shown for the Product when you first placed it in your shopping cart. Placing a Product in your shopping cart does not reserve the price shown at that time. It is also possible that a Product’s price may decrease between the time you place it in your shopping cart and the time you place the order.

The prices mentioned at the time of ordering will be the prices charged on the date of the delivery and Time. Although prices of most of the Products do not fluctuate on a daily basis, prices of some of the Products (such as fresh food, Meat, vegetables, etc.) do change on a daily basis based on our purchase lots from different venders. In case the prices are higher or lower on the date of delivery, no additional charges will be collected or refunded, as the case may be, at the time of the delivery of the order, except as set out.

5. Cancellation by Site / Customer

Please review the Returns Policy and Refund Policy of Chantai.in which applies to Products sold by us.

6. You agree and confirm

That in the event that a non-delivery occurs on account of a mistake by you (i.e., wrong name or address or any other wrong information) any extra cost incurred by CHANTAI.IN for redelivery shall be claimed from you.

That you will use the services provided by the Site, its affiliates, consultants, and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.

You will provide authentic and true information in all instances where such information is requested of you. Chantai.in reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and/or other affiliated websites without prior intimation whatsoever.

You authorize Chantai.in to contact you for any transactional purposes related to your order/account.

That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

Before placing an order you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item’s description.

7. You may not use the Site for any of the following purposes:

7.1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
7.2. Transmitting material that encourages conduct that constitutes a criminal offense or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
7.3. Gaining unauthorized access to other computer systems.
7.4. Interfering with any other person’s use or enjoyment of the Site.
7.5. Breaching any applicable laws;
7.6. Interfering or disrupting networks or websites connected to the Site.
7.7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

8. Modification of Terms & Conditions of Service

Chantai.In may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

9. Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Nagercoil, Tamilnadu shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Chantai.in and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Nagercoil, Tamilnadu. The District Court of judicature at Nagercoil alone shall have the jurisdiction and the Laws of India shall apply.

10. Reviews, Feedback, Submissions

Users of this website may post reviews, comments, and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” In the event, a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Chantai.in reserves the right (but not the obligation) to remove, refuse, delete or edit any content that is in the sole judgment of Chantai.in violates these Conditions of use and, or terminate your permission to access or use this website.

If you do post content or submit material, and unless we indicate otherwise, you

10.1.1. grant Chantai.in and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual, and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
10.1.2. Chantai.in and its affiliates and sublicensees the right to use the name that you submit in connection with such content if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Chantai.in, including the execution of deeds and documents, at its request.

You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to Chantai.in: (i) the content and material are accurate; (ii) use of the content and material you supply does not breach any applicable Chantai.in policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify Chantai.in and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.

11. Copyright & Trademark

Chantai.in and its suppliers, and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Chantai.in or any third party’s intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to Chantai.in. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Chantai.in.
You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of Chantai.in, its affiliates, its partners, or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo, or mark in any manner. References on this Site to any names, marks, Products, or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Chantai.in endorsement, sponsorship or recommendation of the third party, information, product or service.

Chantai.in is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk. All materials,
including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of this Website (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only.

No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of Chantai.in or its licensees and suppliers and is protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled, or licensed by Chantai.in, one of its affiliates, or by third parties who have licensed their materials to Chantai.in and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of Chantai.in and is also protected by Indian and international copyright laws.

12. Termination

This User Agreement is effective unless and until terminated by either you or CHANTAI.IN. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Chantai.in may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, such termination will be without any liability to Chantai.in. Upon any termination of the User Agreement by either you or Chantai.in, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Chantai.in ‘s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

These Terms of Use shall be effective from the date of their publication on Chantai.in.

12.1. Chantai.in reserves the right to terminate the Services in the event of a breach of any terms contained in these Terms of Use, misrepresentation of information, any unlawful activity by you, or if Chantai.in is unable to verify or authenticate any information submitted by you.
12.2. You may terminate these Terms of Use at any time, provided that you discontinue any further use of Chantai.in or Services. However, any such termination shall not cancel your obligation to pay for a product purchased on Chantai.in, or any other obligation which has accrued, or is unfulfilled and relates to the period, prior to termination.

13. Our Contract of Sale

13.1. Listing and display of a Product by us on Chantai.in is our invitation to you to make an offer for the purchase of such Product. Likewise, the placement of an order on Chantai.in by you is your offer to buy the Product(s) from us.
13.2. Once you have placed an order with us for the purchase of a Product, you will receive an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation”). The Order Confirmation is merely an acknowledgment that we have received your order and does not signify our acceptance of your offer.
13.3. We only accept your offer and conclude the contract of sale for a Product ordered by you, when the product is shipped or dispatched to you and an e-mail confirmation is sent to you that the Product has been shipped or dispatched to you (the “Shipment Confirmation”). We reserve the right, at our sole discretion, to refuse or cancel any order for any reason whatsoever before sending Shipment Confirmation to you.
13.4. You acknowledge that there may be certain Products in your order whose actual quantity may not be known at the time of order placement (for example, fruits, vegetables, etc.). Such Products will therefore be invoiced based on the exact weight at the time of packaging and upon dispatch, our Shipment Confirmation will reflect such marginal variance in the quantity of the Product as against your original order and relevant adjustment in the invoice amount.
13.5. If your order is dispatched in more than one package, you may receive separate Shipment Confirmation for each package, and each Shipment Confirmation and corresponding dispatch will conclude a separate contract of sale between you and us for the Product(s) specified in that Shipment Confirmation.
13.6. Your contract is with us and you confirm that the Product(s) ordered by you are purchased for your internal/personal purpose and not for resale or business purpose. Please note that we sell Products only in quantities that correspond to the usual requirements of an average household. This applies both to the number of Products ordered within a single order and the placing of several orders for the same Product where the individual orders comprise a quantity typical for a normal household.
13.7. You can cancel your order for a Product at no cost at any time before we send the Shipment Confirmation relating to that Product.
13.8. All orders placed on Chantai.in are subject to the availability of such Product, our acceptance of your offer as per the above, and your continued adherence to these Terms of Sale.

Please note that we sell products only in quantities that correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

14. Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties, and cesses, etc.

15. Miscellaneous

In addition to these Terms of Sale, you will also ensure that you are in compliance with the terms and conditions of the third parties, such as third-party Payment Gateway, the plugins
which we used on the website, the bank offers terms and conditions, brand promotional offers, whose links, if any, are contained/embedded in the Service Terms or Terms of Use.
These Terms of Sale supersede all previous oral and written terms and conditions (if any) communicated to you by us, for the purchase of Product.

16. Health & Safety

By purchasing any product from our Health recommendation page, you acknowledge that you have read and understood our Health & Safety Guidelines. The recommendation for those foods is from a reputed organization for ideal case scenarios. We strongly recommend users not use the items without prior recommendations from certified doctors. Although we just mentioned just item names, the user must check with doctors to use of the quantity which varies from person to person and also based on health conditions and prior health history.

17. Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.

18. Disclaimer

18.1. Chantai.in will try to make access to and use of Chantai.in error-free and without interruptions. However, your access to Chantai.in may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services on Chantai.in. Chantai.in does not take responsibility for any access or usage problems that arise from internet-related issues at your end.
18.2. All information in relation to third parties, including sellers and the products listed by them on Chantai.in (“Third Party Information”) are provided only for reference. Chantai.in, in its capacity of an intermediary under the applicable laws, is not endorsing Third Party Information and is not responsible for any errors and representation nor is it associated with it and you shall access the Third-Party Information at your own risk.
18.3. Chantai.in may contain user-generated content which Chantai.in does not pre-screen and which contains views that may be opinions of users/ experts. Chantai.in will do its best to monitor, edit or remove such user-generated content where it is necessary to do so (for instance, if such content violates these Terms of Use). Chantai.in does not promise that the user-generated content on Chantai.in is accurate, complete or updated, that it will not offend or upset any person or that it does not infringe the intellectual property rights of third parties.
18.4. To help you in identifying the products of your choice, descriptions of the products are provided on Chantai.in by the relevant seller through photographs, videos, charts, screenshots, infographics, and other visual aids. While reasonable efforts are made to provide accurate visual representations, the appearance/color of the products when delivered may differ
18.5. The Services included on Chantai.in are provided on an “as is” and “as available” basis without any representations or warranties, express or implied, except as otherwise specified in writing. Chantai.in does not covenant or provide any representations and warranties:
18.5.1. in respect of quality, suitability, accuracy, reliability, performance, safety, merchantability, fitness for a particular purpose/consumption or the content (including product or pricing information and/or specifications) on Chantai.in;
18.5.2. that the Services will be made available at all times;
18.5.3. that the operation of Chantai.in including the functions contained in any content, information, and materials on Chantai.in or any third-party sites or services linked to Chantai.in will be uninterrupted, or that the defects will be rectified, or that Chantai.in.in or the servers that make such content, information and materials available are free of viruses or other harmful components; and
18.5.4. that the Chantai.in Content available on Chantai.in is complete, true, accurate or non-misleading.
18.6. Parties other than Chantai.in and its affiliates may operate stores, provide services, or list or sell product lines on Chantai.in. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content made available by them. Chantai.in does not assume any responsibility or liability for the actions, products, and content of any of these and any other third parties. The information displayed on Chantai.in is for informational purpose only and does not amount to or be deemed to be an endorsement of any product or service under any circumstances.
18.7. To the extent permitted by applicable law, Chantai.in disclaims any liability against any loss, damage, expenses, liabilities, claims, injury caused due to the failure of performance, omission, defect of products, or deletion, interruption, error, delay, virus, communication, unauthorized access, theft, destruction, alteration or use of records on Chantai.in.
18.8. Chantai.in is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to access links of any third-party platforms, you are doing so entirely at your own risk and expense.